Mastering Uncertainty

Mastering Project Uncertainty

Project uncertainty

Mastering uncertainty is a crucial factor in project success. Uncertainty can be defined as a lack of information due to the absence of information availability or information awareness. This principle is illustrated by the uncertainty matrix, dividing project information into known-known, unknown-known, known -unkown and unkown-unknowns. Uncertainty cannot be eliminated altogether, but it can be reduced, helping to increase project performance. Uncertainty reduction implies:


- Improving information awareness

- Increasing information availability

- Optimize effective information use.


Course content

This one-day course covers a series of techniques, models, and artifacts to move the horizontal awareness line up, the vertical availability line out, and maximize information utilization. This is a sampling of topics and skills that the course will address:


  • How does uncertainty management differ from risk management?
  • Why opportunity is not the opposite of risk
  • Why risk matrices are a mathematical hoax
  • Discriminate between strategic, tactical and operational level uncertainty
  • Qualitative evaluating project uncertainty
  • Implementing strategic level project governance
  • Assessing project performance
  • How to increase information awareness by designing cognitive processes
  • Raising situational awareness in the team
  • Improve information availability
  • Capturing information in a project master and sub plans
  • Improve agility using basic rolling wave planning
  • Eliciting information systematically in meetings and workshops
  • Implementing and improving project capabilities related to estimation, planning, direction, tracking, and reporting


Course participation

This interactive one-day course is designed for anyone engaged in project work. No previous knowledge is assumed. The goal is to teach practical models, methods, and skills designed to help you and your team to reduce uncertainty, thereby improving the chances of project success. All subjects are covered in a comprehensive course book.




© The HYVES Project 2019